Quality policy of the testing laboratory working under TM Neochrom;

The testing laboratory of the Neochrom is a modern, well-equipped center for tests and examinations in the field of quality determination, physical and chemical properties testing of materials, substances, products, objects of technological and chemical control for compliance with current requirements or state/international standards of Ukraine, Europe and the USA. We consider the quality of our services as the main condition for ensuring the customer’s trust and the reputation of an independent laboratory that guarantees the reliability of its test results.

We have created the quality system, that manages all the processes necessary to understand what requirements a laboratory must meet to be able to provide testing services which meet the expectations of our customers. The policy of the testing laboratory is aimed at achievement and maintenance of a high level of personnel qualification. Work is organized in a way to ensure that all testing procedures were objective and reliable.

The management of the TM Neochrom testing laboratory assumes responsibility for the implementation of the quality policy and the system of quality management improvement, declaring under its personal responsibility that:

The management of the TM Neochrom testing laboratory assumes responsibility for the implementation of the quality policy and the system of quality management improvement, declaring under its personal responsibility that:

• Testing laboratory and its staff will not be subject to administrative, financial or other types of pressure from the director, which is able to influence the technical evaluations and results of product tests;
• Testing laboratory will not conduct any activities that may undermine the confidence in the independence of test results.
• The monetary compensation of the personnel who are assigned to testing will not depend on the number of them conducted and their results;
• Any influence of third parties or organizations on the test results will be excluded.

Quality is the most important requirement. Quality assurance is achieved by the functioning of the management system, which implies:

• fulfillment of DSTU ISO/IEC 17025-2006 requirements;
• reliability of the results of measurements and tests, which is ensured by the administrative and financial independence of the testing laboratory from manufacturers (suppliers) and consumers of products;
• precision of measurements and tests is ensured by timely inspection of measuring equipment, certification of production equipment, creation of normal conditions for its operation, as well as opportune maintenance of measuring and production equipment;
• quality control of tests and measurements is ensured by tracking the accuracy of performance at all stages from registration of product samples to issuance of approved test protocols;
• development and implementation of new test methods;
• improvement of the effectiveness of the quality management system based on internal analysis;
• authority gaining among customers due to independence of the laboratory and high professionalism of its staff.