Post-warranty instrument service

Reliable instrument performance is essential for your laboratory. Instruments must remain operational and deliver valid qualitative and quantitative results with defined metrological characteristics. You can employ an electronics engineer, an optical instrumentation specialist and a chromatographer; find a professional combining these skills; or enter into a service contract with a company bringing together specialists in these fields.

However, employing a specialist with all these skills is costly. In addition to salary, the company must pay for replacement parts, while equipment downtime is difficult to predict.

The contract with our company is free of the listed shortcomings. We managed to assemble a team of specialists, thanks to which the company guarantees the quality and timeliness of servicing the devices. With a limited budget, you plan your expenses very accurately. Apart from the subscription fee, you do not bear any additional costs.

Please note

Now the company serves only products produced under TM NeoCHROM. For other products on the market, we offer modernization and warranty service

The approximate annual warranty cost is euros, excluding travel expenses. Travel expenses are paid by the customer.

Contact NeoCHROM

Select the inquiry type and describe your task. Add the instrument model, serial number, photos or video if needed. After signing in, you can submit an inquiry, receive replies and view documents in your account.

Submit an inquiry

Connect with us on social networks
Submit a task Contact us